Contact Us

We are committed to providing exceptional customer support to all our players across the United Kingdom. Our dedicated support team is available to assist you with account queries, game-related questions, payment concerns, and responsible gambling guidance. We strive to maintain the highest standards of customer service while ensuring compliance with UKGC regulations and promoting safe gaming practices.

Available Support Channels

Choose the most convenient method to reach our professional support team:

Live Chat: Access instant support through our online chat feature available 24/7 for immediate assistance with urgent matters
Email Support: Send detailed enquiries to [email protected] for comprehensive responses within 24 hours
Telephone: Call our UK helpline at 020 7946 0958 during business hours (9:00 AM – 6:00 PM GMT, Monday to Friday)

Response Times and Preparation

Our response times vary by channel: live chat provides immediate assistance, email responses within 24 hours, and phone support during stated hours. Please have your account information ready when contacting us to expedite the process.

Last updated: January 18, 2026